OEM & ODM Private Label

01 — Two ways to work

OEM, or ODM on selected models

Both put your brand on the machine. The difference is how far the product itself may move — and that limit is set per model, not by the label.

OEM cooperation

A machine from an existing Telstone model, produced against an approved order specification and delivered under your brand. What changes is agreed up front: the colour and decals, the logos and plates, the labels and the manual, and the configuration for your market. The build and the inspection criteria follow the approved specification.

Selected ODM cooperation

Telstone's existing design adapted for your brand and your market, within the technical limits confirmed for that model. ODM is offered on selected models only. It is not a route to full new-product development, and it does not mean any model can be re-engineered to order.

OEM/ODM is not a blank cheque

Offering OEM or ODM cooperation does not mean every model supports full product development or unlimited customization. Availability, technical limits and configuration options are reviewed model by model — and confirmed in writing before anything is built.

02 — What can carry your brand

Six customization areas, decided per model

Depending on the model and the approved configuration, customization may include the following. None of them is automatic: each one is either approved for your model or it is not.

  • 1

    Machine colour and exterior decals

    Paint and decal scheme for the model, as approved for the order.

  • 2

    Company logos and branding

    Logo file, dimensions, placement and colour specification, agreed before artwork is released.

  • 3

    Identification plates and warning labels

    Nameplates, machine identification and warning labels produced to the agreed artwork.

  • 4

    Product manuals

    Manuals supplied with your branding and the content approved for the order.

  • 5

    Selected export documents

    The export documents agreed for the destination and the order.

  • 6

    Approved configurations and accessories

    Machine configurations or attachments for your market, where the model supports them.

The same list does not apply to every machine. A configuration available on one model may be technically impossible, unapproved or uneconomic on another — the feasibility review is what separates the two.

03 — How the process works

Four steps, and nothing built before step three is signed off

The sequence exists so that the numbers come before the artwork, and the artwork comes before the production line.

  • 1

    Send the brief

    Your target market, the product model, your branding files, the required configuration and the expected order quantity.

  • 2

    Feasibility review

    We review feasibility, minimum order requirements, customization costs, the production implications and the applicable technical restrictions.

  • 3

    Approval before production

    Branding artwork, machine configuration, identification details and the agreed quality requirements must be approved before production.

  • 4

    Build and inspection

    Production and inspection follow the approved order specification and the agreed acceptance criteria.

Step two is the one that protects both sides: the minimum quantity, the customization charges and the schedule impact are known before the artwork is released, not after the paint is mixed.

04 — What gets written down

Seven terms, confirmed in writing before an order is accepted

Customization changes commercial terms, technical terms and liability at the same time. This is the list that has to be settled before production — and the list a serious supplier will not leave verbal.

Confirmed in the order specification or the cooperation agreement
Term What it fixes
Scope of customization Which options apply to your model, colour and configuration.
Minimum order quantity Set per model, per colour and per configuration.
Logo and artwork File format, dimensions, placement, colour specification and the approval route.
Customization charges Design, printing, tooling, packaging, certification or other customization charges.
Schedule impact What customization does to lead time, inspection and after-sales parts supply.
IP and confidentiality Trademark authorization, drawing ownership, confidentiality, customer data protection and IP responsibility.
Quality and change control Technical standards, acceptance methods, change management, nonconformity and rework procedures.

There is no published price list for customization, because the same decal on a different model is a different job. The quotation you receive will follow this table — one line per term, not one lump sum with the assumptions hidden inside it.

05 — Brand assets and ownership

Your brand on the machine, your rights on paper

Private label works on authorization, not on the assumption that a logo sent by email is a logo we may print. Both sides send something, and both sides get a written record of what may be used.

What you send us

  • Logo artwork in the agreed file format and colour specification
  • Design files for exterior decals, nameplates and warning labels
  • The manual content approved for the order
  • The configuration you need for your market
  • Your trademark registration or written authorization to use the mark

What comes back in writing

  • The permitted scope of use for your trademarks and brand assets
  • Who owns the drawings and the technical documents
  • The confidentiality arrangement covering both directions
  • How customer data and commercial information are protected
  • Who carries responsibility if a third party's rights are infringed

No authorization, no printing

Customer trademarks, drawings and brand assets are used only after proper authorization and only within the documented scope. A mark that arrives without evidence of the right to use it does not go on a machine plate, a decal or a manual.

06 — Quality and acceptance

Inspected against the specification you approved

A customized machine is inspected against the order specification that was approved — not against a catalogue, and not against what was discussed on a call.

Fixed before the line starts

  • The order specification, including the approved customization
  • The acceptance criteria the inspection will apply
  • The route for changing anything after approval
  • The technical standards the build must meet

Handled if something goes wrong

  • How nonconformity is raised and documented
  • How rework is approved and inspected
  • What happens to customized parts in the after-sales supply

What we will not claim

  • That every model supports full product development or unlimited customization
  • Any minimum order quantity, customization cost or lead time that has not been confirmed in writing
  • Any certification capability that has not been approved for the model and the destination

If a figure is not in the written review, it does not exist yet. That applies to quantity, to charges, to schedule and to certification — the four things buyers most often hear on a call and never see on paper.

FAQ

The five questions a private-label buyer asks first

Which models can be customized?

It is decided model by model, against the approved configuration. Offering OEM or ODM cooperation does not mean every model supports full product development or unlimited customization — some options are available, some are technically restricted, and some are simply not economic at the quantity you are planning. Send the model and the configuration you need and the feasibility review will say which applies.

What is the minimum order quantity?

There is no single published number: the minimum is set per model, per colour and per configuration, because a run of standard machines and a run of repainted, re-plated machines are not the same production job. The figure is confirmed in the written feasibility review, before artwork is released and before an order is accepted.

Can my logo, colour and manual go on the machine?

Within the approved scope, yes: machine colour and exterior decals, company logos and branding, identification plates and warning labels, product manuals, selected export documents, and approved configurations or accessories. Each of them requires your artwork, the agreed file format, placement and colour specification, and formal approval before production begins.

Who owns the drawings, and what about my trademark?

Both are settled in writing before work starts, not after a dispute. Your trademarks and brand assets are used only with documented authorization and only within the agreed scope of use; drawing ownership, confidentiality, customer data protection and intellectual property responsibility are agreed as part of the same written terms.

What does customization cost, and how long does it take?

Design, printing, tooling, packaging and certification charges depend on the model, the change and the quantity, and customization also affects lead time, inspection and the supply of after-sales parts for that build. All of it is quoted after the feasibility review and confirmed in writing — no cost, no minimum quantity and no delivery date is quoted before that review exists.

Discuss your OEM/ODM project — tell us the market, the model and the brand

Send your target market, the model you want to work with, your branding files, the configuration you need and the quantity you are planning. We will come back with a proposal based on your requirements, and the seven terms that decide the price and the schedule.

Start an OEM/ODM enquiry

Customization scope, quantities and charges are confirmed in writing before an order is accepted.

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